Later this month, or in early November, we publish our biennial report on the UK car body repair market. Published since 1994, this report has seldom made happy reading for those in the industry and this year’s is no exception. The car Max Payne 3 body repair market always seems in a constant state of flux with supply and demand precariously in balance, and a very small cohort of ‘professional’ insurance company customers accounting for the majority of work. Gross margins are consequently low.